FAQ

  • 1. How do I get my file translated?

    Please send us your document by fax 0086-10-58876696 or email it to us at activator@activator.net.cn, stating your desired target language(s). We will reply with a quote including the price and timeframe. Once you are happy to proceed with the order, we will begin the translation.

  • 2. What language combinations can you manage?

    Activator can manage two-way translation between Chinese and English, Japanese, French, Korean, Spanish, German, Russian, Arabic, Italian and Portuguese.

  • 3. Can you work with any subject matter?

    Activator has extensive experience translating in the domains of integrated industry, economics, law, finance, aeronautics and space, mechanics, electronics, sports and culture. For sectors other than the above mentioned, our translators can also provide reliable translation if not much industry-specific knowledge is involved.

  • 4. How many words per day can you translate?

    The timeframe depends on the length of your document, the subject matter, format and the number of words involved. We can normally translate up to 3,000 words per day per translator. For urgent translations, we can turn these around in a day if they are received before 10am and are not excessive in length.
    If you have an urgent request for translation, please contact us and we will endeavor to meet your requirements. 

  • 5. How do you charge for your translation services?

    Our prices are calculated per 1,000 Chinese characters and may vary according to the complexity of the source file (file to be translated), the use, format and deadline of the translation. Files containing 1000 characters or less are charged per piece; the previously mentioned factors are also considered for the final quote. We calculate our prices in RMB.

  • 6. How can I pay for your services?

    For individual clients with one-off translation projects, you can opt to pay by credit card or by bank transfer. Depending on the size of the job we may request an upfront deposit before commencing work. (See next question).
    For companies, we offer an invoice based system with payment via bank transfer.